Troubleshooting Sign-In
Use this checklist when social sign-in hangs, returns to the welcome screen, or the core logs an unauthorized /auth request.
Check backend reachability
From the same network as the desktop app, verify the public OpenHuman endpoints:
curl -I https://tinyhumans.ai/
curl -I https://api.tinyhumans.ai/health
If the website loads but the API endpoint fails, the desktop app may not be able to exchange OAuth callbacks for a session.
Check the selected core
If you use the Advanced remote-core mode, confirm both the RPC URL and bearer token before starting OAuth:
curl -sS https://your-core.example/rpc \
-H "Content-Type: application/json" \
-H "Authorization: Bearer CORE_TOKEN" \
-d '{"jsonrpc":"2.0","id":1,"method":"core.ping","params":{}}'
A 401 response means the desktop token and remote core token do not match.
Check the deep-link callback
Successful desktop OAuth ends with an openhuman://auth?... callback. If the browser shows that URL but the app stays on the welcome screen:
- Make sure only one OpenHuman desktop instance is running.
- Restart the app and retry sign-in.
- If using a remote core, check whether the core receives
openhuman.auth_store_session.
What to include in a bug report
- App version and OS
- Whether the core mode is local or remote
- The RPC URL host and
core.pingresult - The OAuth provider used
- Whether an
openhuman://authURL appeared in the browser